For reservations made directly with us (website/e-mail/phone) following policy applies:
*Cancellation arrival date minus 30 days : Full Refund
*Cancellation between arrival date minus 30 days and minus 8 days : a refund of 50% of the total amount
*Cancellation arrival date minus 7 days : there will be no refund
* Any no-shows or cancellations on the date of arrival at 00:00 : no refund
Reservation made through booking channels (Booking.com)
* Cancellation 30 days prior to the date of arrival : free of charge.
* Cancellation in period 30 days prior to the date of arrival: a charge of 70% of the total stay through the pre-authorized credit card
* Any no-shows or cancellations on the date of arrival at 00:00 will be charged 100% of the total stay through the pre-authorized credit card.